Introducing a Culture of Remote Work

Some staff members are natural-born remote workers. They love the thrill of flexibility, whether that means working from the couch or from a table at a coffee shop. They’re experts at virtual meetings, chat communications, and task management systems. 

Other team members are thrown into a remote work environment seemingly out of nowhere. Sometimes, the need to work remotely is unexpected. In these situations, it’s vital to have both the technical capabilities and the administrative policies that allow work to continue without skipping a beat.

FormAssembly was founded as a fully remote company, and it’s a legacy that their leadership team continues to promote to this day. As a data collection platform, they understand how critical it is to provide access to secure and accurate information that makes remote work possible. In this guide, they’ll explore how you can use advanced web forms to:

  • Stay in touch with a dispersed team

  • Handle administrative processes without paper forms

  • Deliver useful content to leads and prospects

  • Onboard new employees

  • many more essential remote work use cases

When you’re ready to try out these use cases with your own remote team, just sign up for a free 14-day FormAssembly trial, and start building simple, streamlined web forms.

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Ashley McAlpin, Director of Marketing, FormAssembly  and Joey Owens Barham, Director of Talent & Culture, FormAssembly at The Remote Work Summit 2020

How to Use Innovative Web Forms to Power Remote Work

We believe in FormAssembly so wholeheartedly that our own team uses it every day—in every department. Here are just a few of the ways we use FormAssembly.

1. Marketing Content Download Forms

eBooks, whitepapers, and infographics are just a few examples of the informative content your marketing team can provide for customers and prospects. You can disseminate this kind of material through web forms made with FormAssembly. Want to tack on a branded autoresponder? You can do that too.

2. Internal Marketing Request Form

Life is busy on a remote team. At FormAssembly, we keep incoming marketing requests organized with a simple form that’s connected with our emails and chat software so we see requests immediately and avoid dropping the ball on big projects. Just because you can’t stop by a colleague’s office in person, doesn’t mean that you shouldn’t be able to communicate on projects that help business grow.

3. Demo Scheduling

Demos are a great way to see any technical product in action. With demo scheduling forms, you can capture information for people interested in learning more about your product. These forms can also enter the individuals into a drip email campaign to start the customer nurturing process.

4. Customer Surveys

How do you find out what your users want? Ask them directly. You can use FormAssembly to create easy-to-fill-out forms that deliver customer insights directly to you. Take a tip from our surveys and use checkboxes and radio buttons instead of drop-down menus, which require additional clicks. The more you can simplify the respondent experience, the better your results will be.

5. New Feature Requests

At FormAssembly, our team originally used a ranking-type of software to let users submit feature requests but found that it gave a false sense of transparency into our product roadmap process. We replaced that system with a FormAssembly form that gives users one location to submit ideas and one source for our team members to monitor. New requests are received in real-time, so that you can prioritize processes as needed. 

6. Beta Tester Sign-up Form

Have you ever wanted to give users the opportunity to try out an upcoming feature before releasing it to your customer base at large? If so, there’s a web form for that. By using a simple form, you can gather contact information about beta testers and connect them to the appropriate people.

7. Candidate Evaluation Forms

Not only can FormAssembly be used for job applications, but it can also be used to evaluate candidates during the interview process. You can evaluate new hires based on skill, personality, and cultural fit. While you may not be able to see a candidate in person for a remote role, that doesn’t have to stop you from making the best decision possible.

8. New Hire Training

To teach and equip your new hires, you can create a self-guided course built with web forms. This brings together help articles, quizzes, and hands-on form building projects to teach people everything they need to know about your company’s background and product. Additionally, web forms make it easy to visualize where every trainee is in the process, so that you can manage onboarding from a distance.

9. Candidate Hiring Test

In a similar way to new hire training, the team at FormAssembly has used a series of forms to administer a customer support test before an offer is extended to a candidate. The test includes sample customer questions that candidates answer to give a sense of how they think and how they communicate. The answers are connected to a Google sheet for review and grading by managers or other leadership team members.

10. Customer Support Form

If you’re a FormAssembly customer, you know how helpful our support team can be when you’re in a bind. One of the things that helps us do our job is having adequate information on a case. Our support form includes space for short or long descriptions of an issue, plus links and supporting documents (provided through an upload). The support form integrates seamlessly with Salesforce Service Cloud where we manage our support communications.

View the Complete Guide

To learn about these remote work forms and over ten more examples, download the full eBook, 22 Ways to Use FormAssembly for Remote Work Success.

Creating a Thriving Remote Work Culture

Good processes and efficient communication can help any remote work team excel. Each of the form examples in the guide are designed to build bridges between customers, staff, and team leads. By cutting down on confusion and opening new pathways for feedback, even highly dispersed teams can perform powerful work that matters.

Ready to dive in and take your own remote team to the next level?